Responsible Gaming at e111 — Your safety is our priority
e111 believes entertainment is best when it is controlled and responsible. Use our protection tools and stay in good health.
Why Responsible Gaming Matters
Online gaming and betting is a form of entertainment — just like watching a film or reading a book. But like any entertainment, it is important to stay within limits. At e111 we want every player to have a safe and enjoyable experience. Responsible gaming means keeping your budget under control, tracking your time, and seeking help when you need it.
Gambling is never a guaranteed source of income — it is pure entertainment. e111 provides multiple protective tools and features on its platform to help you stay in control at all times. Our support team is available 24/7 in Bengali via live chat.
Play for entertainment
See betting and gaming as entertainment only. Never play with borrowed money or by dipping into your savings.
Warning signs
If you feel the urge to keep playing to recover losses, take a break and seek help.
Our Protection Tools
Self-Exclusion
The option to temporarily or permanently exclude yourself from your account. Choose from a range of periods starting from 7 days up to permanent closure. Once this decision takes effect it cannot be reversed, so think carefully before you act.
Deposit Limit
Set a limit on the amount you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately. A 24-hour waiting period applies if you want to increase a limit — this is for your own protection.
Time-Out Break
If you feel you need a rest, use the time-out feature. You can pause your account for anywhere between 24 hours and 6 weeks. During the break, logging in and betting are completely disabled.
Loss Limit
Decide in advance how much you are willing to lose within a set period. Once you reach your loss limit the system automatically helps you close your session.
Support and Guidance
For any issue, contact our 24/7 Bengali live chat support. Our trained team will help you use the right tools and, if needed, point you toward specialist advice.
Minor Protection
e111 is strictly prohibited for anyone under 21 years of age. Age is verified at registration. If there are children in your household, use parental control software on your device.
21+ Age Restriction and Verification
To ensure responsible gaming in Bangladesh, e111 strictly keeps its platform open only to those aged 21 and above. Age is verified against the date of birth at registration, and additional identity documents may be requested in cases of doubt.
If an account is found to have been accessed by a minor, that account is immediately closed and any deposited funds are returned. This goes beyond following rules — it is our ethical responsibility.
- Age verification is mandatory at registration
- Suspicious accounts reviewed immediately
- Access by minors permanently prohibited
- Parental control guidance for families
- Bonuses and promotions for 21+ players only
What if someone else uses your device?
If there are underage members in your household, take the following steps:
- Use a password lock on your device
- Enable parental controls in your browser
- Keep a strong password on your e111 account
- Never leave your device unattended while logged in
- If a problem arises, inform us immediately via live chat
Assess Yourself
Ask yourself the questions below. If the answer to one or more is yes, it is time to seek help.
Do you feel the urge to bet more to recover your losses?
Are you hiding the amount you spend on gaming from family or friends?
Have you tried to stop betting but keep failing?
Are you spending money meant for essential expenses (rent, food, bills) on betting?
Do you feel restless or irritable when you are not playing?
Is gaming causing harm to your work, studies, or family relationships?
If your answer is yes
There is nothing to worry about — asking for help is a sign of strength, not weakness. Contact our live chat support or send an email to [email protected]. Our team will help you take the right steps with complete confidentiality.
Set a Deposit Limit
At e111 you can set a deposit limit from your account settings at any time. This is entirely your own choice. Although the minimum deposit is ৳100, you can set your daily maximum deposit even lower if you wish.
- Daily deposit limit: set any amount
- Weekly limit: control your total deposits over seven days
- Monthly limit: plan your budget for the whole month
- Lowering your limit: takes effect immediately
- Raising your limit: takes effect after 24 hours
Keep in mind
Setting a deposit limit is the best way to protect your finances. Set a realistic weekly budget and play within it.
Self-Exclusion and Time-Out
If you feel you should take a break, time-out or self-exclusion is your best option. This feature can be activated at any time from your account settings or via live chat.
Time-Out
- 24-hour break
- 7-day break
- 30-day break
- 6-week break
Self-Exclusion
- For 6 months
- For 1 year
- For 5 years
- Permanently
During self-exclusion, no promotional messages or bonus offers will be sent. This layer of protection is fully in effect.
A Simple Guide to Responsible Gaming
What to do
- Set a budget in advance and stick to it
- Play for entertainment only
- Take regular breaks
- Accept both wins and losses
- Spend time with family and friends
- Seek help right away if a problem arises
What not to do
- Never play with borrowed money or by breaking into your savings
- Never play under stress or while intoxicated
- Never increase your bets to chase losses
- Never think of gaming as a way to earn money
- Never hide the time you spend playing
- Never exceed your budget chasing bonuses
A word of advice
Before each session, ask yourself three questions: How much time will I give? How much money will I spend? If I lose this money, will it affect my household? Only sit down to play if you have a positive answer to all three.
Contact Us for Help
e111's support team is ready to serve you in Bengali seven days a week, twenty-four hours a day.
Live Chat
Use live chat for the fastest help. Our team speaks Bengali and is able to give you the right solution for any problem.
Email Support
For detailed issues, write to [email protected]. You can also submit confidential matters or account protection requests by email.
Account Settings
After logging in, you can set deposit limits, time-out, and self-exclusion directly from your account settings.
Play responsibly,
stay happy
Your safety is our highest priority at e111. Enjoy our games in a safe environment.